ORDER PROCESSING:
Please allow 24 hours for order processing, subject to product availability and payment verification. Once an order is placed, it cannot be modified or canceled. Double-check your order details before checkout. ThreadedTrove does not ship on weekends or major holidays. All orders ship from New Delhi, India.
You will receive an automatic confirmation email after placing an order. If you don’t see it within a few minutes, check your spam folder. If an item becomes unavailable after ordering, a refund will be issued to your original payment method. Refunds may take 5-10 business days to appear on your bank statement.
Orders are reviewed by our security team and may be canceled by ThreadedTrove at any time. Once processed, a shipping confirmation with tracking information will be sent to your email.
PRE-ORDER POLICY:
Pre-order items are shipped upon arrival at our facility. Payment is collected at checkout. Pre-orders cannot be canceled or modified. For inquiries, contact us at ordersupport@ThreadedTrove.com.
SHIPPING METHODS:
We offer complimentary 3-5 day standard shipping within India.
INTERNATIONAL SHIPPING:
ThreadedTrove offers worldwide shipping. Delivery duties and fees depend on the shipping location. For international shipping queries, reach out to ordersupport@ThreadedTrove.com. International orders are shipped via DHL Express, UPS, or Couriervia. Shipping times are not guaranteed and do not include the 24-hour processing period.
For additional customs costs, please contact your local customs office or proceed to checkout for calculation.
CUSTOMER SERVICE HOURS:
Monday – Friday | 11:30 AM – 7:00 PM IST
+91 9372668386
HOLIDAYS OBSERVED BY THREADEDTROVE:
– Diwali
– New Year’s Day
– Independence Day
– Christmas Eve
– Christmas Day
LOST PACKAGES:
Once proof of delivery is attached to a tracking number, ThreadedTrove is not responsible for lost, damaged, or stolen items. All risks are assumed by the courier.
For further assistance, contact us at ordersupport@ThreadedTrove.com.
FINAL SALE ITEMS:
During sale or promotion periods, all sales are final. ThreadedTrove reserves the right to extend, modify, or discontinue markdowns at any time without notice. No price adjustments will be made for prior purchases.